Leaving hospital

Planning your discharge from hospital

When you’re ready to go home

  • Your doctor will visit you to confirm you’re ready for discharge.
  • You’ll receive written instructions about your post-operative care, including any:
    • Medications
    • Follow-up appointments
    • Ongoing services (e.g., home nursing)

It’s important to follow these instructions carefully once you’re home.

Discharge time

  • Standard discharge is at 9.30am.
  • Let a nurse or ward clerk know when you’re ready—someone will escort you to reception.

Before you leave the hospital

Make sure to:

  • Arrange transport home and ensure someone stays with you for the rest of the day and overnight
  • Collect all medications, x-rays/scans, and any written post-care instructions
  • Pack your bag and check your room carefully for personal items

After you leave: if you have concerns

If you experience:

  • Excessive pain, or
  • Concerns about your condition

Contact:

  • Your specialist
  • Your GP
  • Or The Bays Hospital directly at 03 5975 2009

Feedback is welcome

  • You will receive a survey via email or text, soon after you leave the hospital. Please complete this to help us improve our care.
  • Your feedback goes directly to the Director of Clinical Services.
  • Whether it’s a compliment, suggestion, or concern, we want to hear from you.

If you have a concern or complaint:

  1. Please speak to a staff member so we can resolve it promptly.
  2. If you’re not satisfied with our response, you can contact the Office of the Health Complaints Commissioner for further support.