The Bays Healthcare operates a private dialysis service in Hastings, where we provide high quality care to patients with end stage renal failure.

Our unit has an eight-patient capacity and operates 6 days a week, Monday to Saturday.

Our dialysis service began in 1992 and was the first of its kind on the Mornington Peninsula.

People visiting the Mornington Peninsula are welcome to transfer their dialysis sessions to The Bays for the duration of their stay.

Our clinical team

Our specially trained renal nurses are highly experienced in caring for patients requiring haemodialysis.

We pride ourselves on giving personal attention to each and every patient, assessing your health status and providing education regarding your condition. We support both our patients and their families.

We use a Primary Care model of care, where you will be allocated one of our trained renal nurses as your Primary Carer. They will be responsible for:

  • organising and reviewing your monthly blood results
  • updating your medical records and current medications
  • providing education and discussion regarding your treatment plan
  • assisting you in arranging your dialysis treatment while on holidays
  • liaison with your parent hospital and your renal specialist regarding your medical needs.

Opening hours

Monday, Wednesday and Friday: 7am – 7.30pm
Tuesday, Thursday and Saturday: 7am – 2.30pm

The Bays Dialysis Unit
19 McCallum St, Hastings
Phone: 03 5979 0344
Mobile: 0459 865 003
Fax: 03 5979 0397
Email: dialysis@thebays.com.au

What to bring with you

You will need to bring any medications with you that you may require while receiving your dialysis treatment. You will also be required to
supply your own Heparin/Clexane, Aranesp and Ferrum H.

You will need current medication prescriptions from your General Practitioner or your Renal Specialist.

What we provide:

  • light refreshments for morning and afternoon tea
  • sandwiches for lunch
  • comfortable chairs and blankets
  • a television for each patient (headphones are provided)
  • free access to wireless internet
  • a hands-free telephone for patients to receive calls (patients may also use their own mobile phones)
  • individual patient lockers to store personal belongings
  • aromatherapist visits every 2 weeks including optional hand/foot massages

When you arrive

Please arrive at your appointment time and take a seat in our patient waiting area. One of our staff members will come to collect you and show you through to our treatment area.

While every effort will be made to commence your dialysis treatment on time there may be occasions when this may not be possible.

Requests for changes to appointment times will be accommodated as best as possible. Please give as much notice as possible to allow for any changes to be organised.

Medical support

  • Our Dialysis service operates as a standalone unit in Hastings and does not have acute medical support onsite.
  • It is important that you have a General Practitioner who is familiar with your full medical history and whom you can see for general medical issues and medical prescriptions you may require.
  • During your dialysis treatment with us, your parent hospital will still manage and oversee your care.
  • If you are unwell between dialysis treatments or out-of-hours, it is important you seek medical attention immediately. You will need to contact your local General Practitioner or your parent hospital for further advice.