Privacy policy

The privacy of your information

We collect information about you in order to ensure that you receive the very best care and treatment. Your personal details and medical history help us to give the health professionals involved in your care accurate and current information. Both state and federal health departments require us to provide coded information about certain notifiable diseases (like Tuberculosis). This information is in the interests of public health and it remains strictly confidential. If you are transferred to another hospital or healthcare provider a summary of your admission and care will be sent with you to ensure continuity of care.

If you have any issues or concerns about your privacy please contact us 03 5975 2009.

The Bays Healthcare Group will not use your information for the secondary purpose of fundraising or promotion of community health initiatives unless you have consented to receiving communications by completing the communication consent form.

The Bays Healthcare Group adopts the Australian Privacy Principles and Health Privacy Principles as the basis of our health information privacy policy. You can access a brief overview of our privacy policy in our brochure titled, The privacy of your information. You can also request a copy of our comprehensive privacy policy by emailing

For more information