Visitor information


The Bays Hospital is located on Vale Street in Mornington.
Melways Ref: 104 E12

Hospital visiting hours:

Monday to Friday, 10am-6pm
Saturday & Sunday, 10am-5pm

Maternity Unit visiting hours:

Monday to Friday, 4pm-6pm
Saturday & Sunday, 2pm-4pm

Visitor restrictions (COVID-19)

Aligned to the Victorian Government, Department of Health advice on 16 March 2022, visiting arrangements for patients are restricted as follows:

  • Two visitors are permitted, per patient, per day.
  • All visitors must be fully vaccinated or provide a negative rapid antigen test on the day of visitation.
  • Children under the age of 16, are permitted to visit if they are a child, grandchild or sibling of the patient. They are not counted in the number of visitors.

Special circumstances include:

  • the parent, guardian or temporary carer of a patient aged under 18 years
  • the carer of a patient with a disability
  • the partner or support person of a pregnant woman, whose status as a patient relates to their pregnancy
  • the partner or support person of a patient in a maternity ward, whose status as a patient relates to pregnancy or childbirth
  • providing interpreter or informal language support
  • accompanying a patient to the emergency department
  • accompanying a patient to an outpatient appointment
  • providing end of life support for a patient
  • providing support to a patient whose medical condition is life threatening
  • a Nominated Person of a patient who is in hospital to receive care for a mental illness as defined under the Mental Health Act
  • providing essential care and support for a patient’s physical or emotional wellbeing
  • learning to support a patient’s care once they are discharged from hospital
  • for a person’s mental or emotional health, for example due to social isolation or to prevent harm.

We thank you for your cooperation and understanding.

For further information regarding visiting (including exemptions on valid grounds), please contact us on 5975 2009.

Visitor Masks and Distancing

All visitors to our wards will need to wear a mask at all times. Whilst on our wards, please perform regular hand hygiene and maintain a 1.5 meter  from patients, hospital staff and all other visitors at all times.

What not to bring

Due to infection control risk, please do not bring the following items to the hospital:

  • Potted plants
  • Latex (rubber) balloons

Cut flowers and foil (mylar) balloons are welcome.


The Bays provides free car parking for all patients, visitors and staff. The main entrance car park is located via Vale Street. There is a convenient drop off turning circle located at the main hospital entrance. Disabled car parking is available close to the main hospital entrance in the Vale Street car park.

A few car parking spaces have been reserved for our doctors. Please do not leave your car unattended in our turning circle or park in our doctor car parks. Our doctors may need quick access in the case of medical emergencies.

Staff and Doctor parking is provided at the rear of the hospital (entry via Elizabeth Street).

There is car parking available in the Elizabeth Street staff car park for Peninsula Gastroenterology patients. These spaces are well-signed.

Public transport

The following Peninsula bus services stop at the Main Street side of the hospital:

  • 785 from Frankston Railway Station via Mornington East
  • 781 from Frankston Railway Station via Mt Eliza


Frankston Taxis phone: 03 9786 3322
Peninsula Radio Cabs Service phone: 03 5981 2233