Visitor information


The Bays Hospital is located on Vale Street in Mornington.
Melways Ref: 104 E12

Current visiting policy (COVID-19)

Please note: Visitors who have attended an exposure site, during an exposure period, are not permitted to attend The Bays until they have completed DHHS directives regarding testing and/or quarantining. Please refer to DHHS’ list of public exposure sites for more details about these locations at–public-exposure-sites

On advice from the Department of Health and Human Services, effective 15 January 2021, visits for patients are restricted as follows:


  • Up to two visitors at a time, during hospital visiting hours.
  • Parents of paediatric patients are welcome with no time limit.


  • Up to two visitors at a time, during maternity visiting hours.
  • One partner or support person is welcome, any time with no time limit.
  • Siblings are welcome to visit their new brother or sister.
  • Please note, maximum of four people at any one time in maternity patient rooms.

In addition to the above, exemptions will be made for:

  • High or specific care needs.
  • Support to immediate family members on compassionate grounds.

Hospital visiting hours:
Monday to Friday, 10am-6pm
Saturday & Sunday, 10am-5pm

Maternity Unit visiting hours:
Monday to Friday, 3pm-6pm
Saturday & Sunday, 3pm-5pm

We thank you for your cooperation and understanding, for further information regarding visiting restrictions please contact us on 5975 2009.


Visitors are required to complete the COVID-19 screening prior to entry and will need to sign-in by QR code or the sign-in book for contact tracing purposes.  Visitors are required to wear a mask for the duration of the visit.

What not to bring

Due to infection control risk, please do not bring the following items to the hospital:

  • Potted plants
  • Latex (rubber) balloons

Cut flowers and foil (mylar) balloons are welcome.


The Bays provides free car parking for all patients, visitors and staff. The main entrance car park is located via Vale Street. There is a convenient drop off turning circle located at the main hospital entrance. Disabled car parking is available close to the main hospital entrance in the Vale Street car park.

A few car parking spaces have been reserved for our doctors. Please do not leave your car unattended in our turning circle or park in our doctor car parks. Our doctors may need quick access in the case of medical emergencies.

Staff and Doctor parking is provided at the rear of the hospital (entry via Elizabeth Street).

There is car parking available in the Elizabeth Street staff car park for Peninsula Gastroenterology patients. These spaces are well-signed.

Public transport

The following Peninsula bus services stop at the Main Street side of the hospital:

  • 785 from Frankston Railway Station via Mornington East
  • 781 from Frankston Railway Station via Mt Eliza


Frankston Taxis phone: 03 9786 3322
Peninsula Radio Cabs Service phone: 03 5981 2233