Visitor information


The Bays Hospital is located on Vale Street in Mornington.
Melways Ref: 104 E12

Hospital visiting hours:

Monday to Friday, 10am-6pm
Saturday & Sunday, 10am-5pm

Maternity Unit visiting hours:

Monday to Friday, 3pm-6pm
Saturday & Sunday, 3pm-5pm

We thank you for your cooperation and understanding. For further information regarding visiting, please contact us on 5975 2009.

Visitor QR Code Check-in

As part of our ongoing response to COVID-19, all visitors who enter our building are required to sign in using our QR code system. QR code posters are located at our main entrance on Vale Street.

Simply follow these steps:

  • Scan code using your smart phone
  • Enter your details
  • Select your destination
  • Press ‘Submit’
  • Show our friendly team member your completed form on screen

Should you require assistance, our screening staff team members are on hand to help.

Visitor Masks and Distancing

All visitors to our wards will need to wear a mask at all times. Whilst on our wards, please perform regular hand hygiene and maintain a 1.5 meter  from patients, hospital staff and all other visitors at all times.

What not to bring

Due to infection control risk, please do not bring the following items to the hospital:

  • Potted plants
  • Latex (rubber) balloons

Cut flowers and foil (mylar) balloons are welcome.


The Bays provides free car parking for all patients, visitors and staff. The main entrance car park is located via Vale Street. There is a convenient drop off turning circle located at the main hospital entrance. Disabled car parking is available close to the main hospital entrance in the Vale Street car park.

A few car parking spaces have been reserved for our doctors. Please do not leave your car unattended in our turning circle or park in our doctor car parks. Our doctors may need quick access in the case of medical emergencies.

Staff and Doctor parking is provided at the rear of the hospital (entry via Elizabeth Street).

There is car parking available in the Elizabeth Street staff car park for Peninsula Gastroenterology patients. These spaces are well-signed.

Public transport

The following Peninsula bus services stop at the Main Street side of the hospital:

  • 785 from Frankston Railway Station via Mornington East
  • 781 from Frankston Railway Station via Mt Eliza


Frankston Taxis phone: 03 9786 3322
Peninsula Radio Cabs Service phone: 03 5981 2233