Information and support

COVID-19 fact sheet for maternity patients

Find out answers to some of the most frequently asked questions about how we are caring for our maternity patients during COVID-19 in our COVID-19 fact sheet (PDF).

Pre and post-natal support

Our pre-and post-natal support is designed to help you and your partner prepare for your baby’s arrival, and manage things once you take your baby home. All our patients have access to prenatal childbirth classes. Our prenatal education program is conducted by our midwives at the hospital and is designed for you and your partner to prepare for labour, birth, breastfeeding and preparing for managing at home with your baby. You will be given details about this program and class dates when you make your hospital booking.

Birth Beat


We have partnered with Birth Beat to offer you access to quality, childbirth education. Birth Beat delivers online childbirth classes that can be accessed at any time, from the comfort of your own home. The classes are delivered by a Registered Midwife with over 15 years of experience.

These are the classes you need to book so that you can prepare for your best experience possible. Birth Beat takes you and your partner/ support person from feeling fearful and nervous to feeling confident and excited for birth and meeting your baby at the Bays.

Find out more about Birth Beat classes

Physiotherapy sessions

A women’s health physiotherapist may see you while in hospital.

Feeding clinics and breastfeeding consultations

During your stay, our midwives and lactation consultants will provide support and assistance with feeding your baby. They are available for continued support after your hospital stay and within the first six weeks of having your baby

24-hour support helpline

Our midwives are available to talk to you anytime 24 hours a day, simply call our maternity unit on (03) 5976 5262.