Visiting us

Updated visiting policy (COVID-19)

Our priority at The Bays Aged Care is to ensure the comfort and safety of residents. We continue to provide a safe environment through processes developed in response to Government guidelines concerning the COVID-19 pandemic in Australia.

There are currently no limits on the number, reason, or duration of visits.

We encourage all visitors to please phone 0436 913 370 during business hours to make an appointment for a visit to see their loved one. This allows us to monitor the number of visitors onsite to adhere to the density rule. This means one person per square meter in communal areas.

Visits with residents are required to be in the residents’ rooms or a garden away from other people.

All visitors will be screened for COVID-19 upon arrival and are required to wear a fitted face mask whilst on the premises and are required to show proof of having had a Flu Vaccination (unless they have a specified exemption).

For more information, and to book a visit, please contact the Visitation Officer on 0436 913 370.

We have staff available every day to coordinate communication and visits.

These important measures will ensure that we continue to minimize the risk of potential illness to vulnerable residents.  We are committed to preventing the spread of infection at The Bays.


The Bays Aged Care
86 Victoria Street
Hastings VIC 3915
Phone: 03 5979 0333
Fax: 03 5979 4187

Find our Hastings location on Google maps

Car parking

There is free car parking available onsite. Enter the circular driveway off Victoria Street. There is also street parking available.

Public transport

Route 783 from Frankston Railway Station to Hastings

Taxi services

Frankston Taxis: 03 9786 3322
Peninsula Taxis: 03 5979 1305